Terms & Conditions
PRICING
Our simple - smallest cake designs start at $100 approximately. Our prices are based on the level of detail, colors, 3D modeling, and size of your cake.
We offer a variety of options for every budget. Whether you are working with a limited budget or want to impress your guests with a grandiose cake and party setup, we have you covered. Our team will work with you to turn your vision into a reality.
AVAILABILITY
Our availability may change daily, please contact us to see if we have room on our calendar to accept your order. Your order isn’t considered confirmed until your balance is paid in full,
PLACING AN ORDER
After confirming availability, together we will work on your design(s). We can create an original design, or you can send photos for inspiration. While we can do our best to replicate a design, we cannot guarantee it will look exactly as someone else’s work.
After the design and price is confirmed an invoice will be sent. Please make the payment by the due date on the invoice - non payments on time may affect the availability and order could be cancelled. Orders will not be consider confirmed until the payment is made in full. Payments can be made through zelle, credit / debit cards are also accepted.
ORDER PICK UP & DELIVERIES
All orders are to be picked up at East Rogers Park neighborhood of Chicago, at a mutually agreed upon time and date. The address and contact information will be send with your invoice.
Deliveries are available starting at $35 within 5 miles ratio from my location.
CANCELING AN ORDER
To cancel a custom order, you need to provide a notice at least 4 days in advance. Refunds will be determined at our discretion, based on the progress made on the work. Depending on the extent of work completed, we may offer a full or partial refund.
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In the event that unforeseen circumstances prevent us from completing an order, a complete refund will be provided to the customer.
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.Should a customer have any concerns or dissatisfaction with their order, we encourage immediate communication with us to determine an appropriate resolution. Please note that once cake orders have been collected or delivered, they are non-refundable.
Additionally, we are not responsible for any damages incurred post-delivery (provided for us) or pickup.
We advise handling your order with care and adhering to the instructions provided.
CHANGING AN ORDER
Changes to cake designs or delivery dates are subject to our capacity to fulfill the request. Please note that changes can be accommodated within one week prior to the scheduled pickup or delivery date, and additional fees may apply.